Utility Bills
Lucan Biddulph issues quarterly utility bills for water and/or wastewater (sewer), depending on the services offered in your area.
Utility Bill - Information
Rates:
Due Dates:
Water meters are read four (4) times a year and billed accordingly.
Due dates are:
- January 16
- April 16
- July 16
- October 16
Late Payments:
- Penalty/interest of 5% is charged on overdue accounts on the fifth day of default.
- A statement of account will be mailed out for balances that are overdue. A fee for statements sent will be added to the account in accordance with the current municipal fees by-law.
- A second statement of account will be issued to all accounts with a balance greater than $75 that remain unpaid after 60+ days. A statement fee will be added in accordance with the current municipal fees by-law.
- If the account remains unpaid by the 80th day of the billing issue date, the amount will be transferred to the property tax roll and an administration fee will be charged. The fee will be $25 or as established by the current municipal fees by-law.
Utility Bill - Receiving your Bill
Unless otherwise indicated, customers receive their utility bill (water and wastewater) by mail or email on the last day of the billing month.
Customers may choose the following method for billing delivery.
EMAIL BILLING
The municipality offers residents the opportunity to receive their utility bill by email. Receiving your bill by email will allow you to receive bills immediately and easily file these important documents electronically for future reference.
- To sign-up, please complete our online Email Billing Sign-Up Form. This form is also available in pdf. Note that depending on when you sign-up in the billing cycle, you may receive one further paper bill.
Utility Bill - Paying your Bill
By Pre-Authorized Payment (PAP) Plan
- Setup automatic withdrawals from your financial institution
- Pre‐authorized payment of water will be available for the due date only
- See pre-authorized payment plan form for more information:
By Internet or Telephone Banking
- The payee name is listed as "Township of Lucan Biddulph".
- You may already have another account (such as taxes) under this payee. If so, you will need to setup an additional utility account for your Water & Wastewater payment.
- Use your water billing account number less the four leading zeroes.
- Please allow at least three (3) days for bank processing time to avoid late payment penalties.
By Mail
- If you are paying by cheque via mail, allow sufficient time for delivery.
- Please make cheques payable to “Township of Lucan Biddulph”.
- A NSF fee will be charged for any returned payments.
- Payments received after the due date will be subject to penalty.
In-Person Payment by Cash, Cheque or Debit
- Payment can be made at the municipal office between 8:30 am and 4:30 pm, Monday to Friday, at 270 Main St, Lucan.
- Credit cards are not accepted in office. Please see Paymentus link.
- Please make cheques payable to “Township of Lucan Biddulph”.
- A NSF fee will be charged for any returned payments.
- A drop-box is available outside of the municipal office for those paying by cheque.
Online by Credit Card
Lucan Biddulph accepts payments via MasterCard and Visa using a third-party service provider, Paymentus.
Paymentus charges a fee of 2.5% of the payment amount for each individual payment. The maximum amount per payment is $10,000. The fee covers payment handling and processing charges. The Township of Lucan Biddulph does not receive any part of the service fee.
Please allow at least three (3) business days for processing time to avoid late payment penalties.
To pay by credit card:
- Visit the secure Paymentus website to make your payment by credit card
What you need to have ready:
- The account number from your water bill
- The balance owing
- Your credit card
When paying:
- You will be asked to enter the payment information including your account number, your credit card details and payment amount.
- You will be asked to confirm to pay a convenience fee.
- You will be provided with a confirmation number if the transaction is successful.
For technical help making payments via credit card, please contact the Paymentus Call Centre at 1-800-420-1663, or by email.
Utility Bill - Moving & New Accounts
Moving to a new home/new address in Lucan Biddulph? To set up a new account, please contact the municipal office via phone (519-227-4491) or email @email. Note that accounts must be in the name of the owner of the property, however bills can be sent to a tenant for payment via email.
Frequently requested contacts for customers who are moving:
Electricity - Hydro One 1-888-664-9376
Natural Gas - Union Gas 1-888-774-3111
Please contact Water Billing for further information.
Tax Billing & Payments
Lucan Biddulph collects property tax on behalf of the Municipality, Middlesex County and local school boards. You can learn more about how your property tax is calculated and billed on our taxes and assessments page.
Property Tax - Information
DUE DATES
Interim taxes are based on 50% of the previous year’s taxes.
Interim bill due dates for 2024 tax year are:
- February 29
- May 31
Interim bills are circulated in the first part of February.
Final bill due dates for 2024 tax year are:
- August 30
- November 29
Final bills are circulated in the first part of August.
LATE PAYMENTS
- Penalty/interest of 1.25% is charged on overdue accounts on the first day of default and each month thereafter. In addition, a statement is sent out with a $5 statement fee every quarter.
- Accounts overdue for three years, may be subject to a tax arrears certificate (tax registration lien).
- Failure to receive a bill does not relieve the customer from the finance charge or tax arrears certificate.
Property Tax - Receiving your Bill
Residents and businesses will receive tax bills by mail or can request to receive their bills through email.
EMAIL BILLING
The Municipality offers residents the opportunity to receive tax bills by e-mail. There is no requirement to sign-up for this service. Receiving your property tax bill by email will allow you to receive bills immediately and easily file these important documents electronically for future reference.
- To sign-up, please fill out Sign-Up for Email Billing form. This form is also available as in pdf.
Property Tax - Paying your Bill
Payment of your property taxes can be paid as followed.
Pre-Authorized Payment (PAP)
Four automatic withdrawals from your bank account on the day the installment is due (February, May, August, November). See the pre-authorized payment plan form for more information.
Please note: You will still receive a bill from the municipality if you pay by PAP. It will say "Pre-Authorized Payment Plan in Effect. Do Not Pay." across the bottom of your bill.
Internet or Telephone Banking
- The payee name is listed as "Lucan Biddulph Tax".
- You may already have another account (such as water or utility bills) under this payee. If so, you will need to setup an additional account for your property tax payment.
- Use your property roll number for your account number and use all 19 digits (if only 15 are allowed leave off the last four zeros).
- Please allow at least three (3) days for bank processing time to avoid late payment penalties.
- If you are paying by cheque via mail, allow sufficient time for delivery.
- Please make cheques payable to “Township of Lucan Biddulph”.
- A NSF fee will be charged for any returned payments.
- Payments received after the due date will be subject to penalty.
In-Person Payment by Cash, Cheque or Debit
- Payment can be made at the municipal office between 8:30 am and 4:30 pm, Monday to Friday, at 270 Main St, Lucan. A drop-box is provided at the office as well (cheques only).
- Credit cards are not accepted in office, please see the Paymentus link.
- Please make cheques payable to "Township of Lucan Biddulph".
- A NSF fee will be charged for any returned payments.
Online by Credit Card
Lucan Biddulph accepts payments via MasterCard and Visa using a third-party service provider, Paymentus.
Paymentus charges a fee of 2.5% of the payment amount for each individual payment. The maximum amount per payment is $10,000. The fee covers payment handling and processing charges. Lucan Biddulph does not receive any part of the service fee.
Please allow at least three (3) business days for processing time to avoid late payment penalties.
To pay by credit card:
- Visit the secure Paymentus website to make your payment by credit card
What you need to have ready:
- The roll number from your tax bill
- The balance owing
- Your credit card
When paying:
- You will be asked to enter the payment information including your roll number, your credit card details and payment amount.
- You will be asked to confirm to pay a convenience fee.
- You will be provided with a confirmation number if the transaction is successful.
For technical help making payments via credit card, please contact the Paymentus Call Centre at 1-800-420-1663, or by email.
Property Tax - Moving
There is no need to contact us if you are moving unless you haven’t received a tax bill. The tax account (roll number) stays with the property.
Please contact your lawyer for any tax adjustments between owners.
Note there is a $25 set-up fee for new property tax accounts.
Moving to a new-construction home? Remember to plan for a future Supplementary Tax Bill in your budget.